Shipping policy

At Hossler Engraving, we take pride in carefully preparing every order before it is shipped.

PROCESSING TIMES

Most orders are processed and prepared for shipment within 3–7 business days. Custom, personalized, engraved, and bulk orders may require additional processing time depending on the size and complexity of the order.

If your order requires additional time, we will contact you with an updated estimated completion date.

SHIPPING

Orders are shipped to the address provided at checkout. Once your order has shipped, you will receive tracking information when available.

Hossler Engraving is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses, or circumstances beyond our control.

Please make sure your shipping address is correct before completing your purchase.

DAMAGED OR INCORRECT ORDERS

Please inspect your order when it arrives. If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at hosslerengraving@gmail.com with your order number and photos of the issue so we can review it and determine the appropriate solution.

LOST OR STOLEN PACKAGES

Once an order has been delivered to the shipping address provided at checkout, Hossler Engraving is not responsible for packages that are lost or stolen after delivery. If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly.

CONTACT US

If you have questions about shipping or your order, please contact:

Hossler Engraving
Email: hosslerengraving@gmail.com

Serving Central Pennsylvania and customers throughout the United States.